🔄 Reschedule Policy
We understand that plans can change! Here’s how rescheduling works:
✅ Rescheduling with Notice
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Birthday Parties: Must be rescheduled at least 7 days in advance
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Group Bookings (non-birthday): Must be rescheduled at least 24 hours in advance
With proper notice, we’re happy to move your booking to a new available date at no extra cost.
⚠️ Last-Minute Changes
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Birthday Parties rescheduled with less than 7 days' notice may be subject to a $50 rescheduling fee
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Group Bookings rescheduled with less than 48 hours' notice may be subject to a $10 rescheduling fee
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Same-day reschedule requests are not guaranteed and may result in forfeiting your booking
🎨 All bookings are non-refundable, but fully transferable with proper notice.
👉 To request a reschedule, please complete the form below on this page.
Once we receive your request, we’ll reach out to confirm availability and next steps.
Have questions? We’re happy to help!